What’s the point of only listening to people who agree with us?

Before modern communications most of us would have only known what was going on in our immediate area. Before WW2 most "ordinary" people still strayed little from the area in which they were born or the area they migrated to for work. National news in newspapers and radio was limited and reach a remarkably small …

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My Three Rs of Communication

With my apologies to old colleagues who've heard me say this a million times, my "three Rs" for effective communications are... Relevance, Resonance, and Reason. Relevance Communication fails at the first hurdle if it does not have target audience relevance. Effective communication is not about quantity, it's about quality. More communication is not necessarily better …

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